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Moo-st Asked Questions
Our cows can carry and serve a variety of items you provide, including beverages, individually wrapped snacks, party favors, promotional or branded items, programs, and similar event details. While we do not sell or provide alcohol, our handlers are certified to serve it. Wine or champagne may be offered, provided all bottles are opened in advance.
Please note: all beverages and items placed in the cows’ baskets must be supplied by the client.
Our cows wear a discreet, professionally designed collection bag during events to manage waste. It’s neatly positioned to maintain both cleanliness and appearance, ensuring your venue stays spotless from start to finish.
When booking our cows, we make sure that healthy, well-rested, and content animals are prepared to make your event special. While we cannot guarantee specific cows, each selection is carefully made based on temperament, pairing, and event needs to ensure the best experience for you and your guests.
Typically, we recommend a one-hour visit. By that time, guests have enjoyed the experience, had a chance to mingle, and are ready to transition to the next part of your event. This timeframe ensures the cows’ visit remains a memorable and delightful highlight of your celebration.
In the event of severe, unsafe, or extreme weather conditions, we reserve the right to cancel the cows’ appearance to ensure the safety and well-being of both our animals and handlers. Weather-related cancellations are determined at our sole discretion and may include, but are not limited to, excessive heat, heavy rain, high winds, or any conditions deemed unsafe for animal participation. If we cancel due to weather, a full refund will be issued.
Once you select your package and we confirm availability for your date and venue, we’ll send a contract for your review and signature. A non-refundable $500 deposit is required to secure your date and will be applied toward your total balance; reservations are not held until both the signed contract and deposit are received.
We accept payments via Zelle, credit card, cash, or check. The remaining balance must be paid in full no later than 7 days prior to your event.
A non-refundable $500 deposit is required to secure your booking and will be applied toward your total balance. Any additional payments may be refunded if the event is canceled at least 24 hours in advance.
If we must cancel due to unsafe or extreme weather, your full deposit and any payments made will be fully refunded. In the rare event we need to end a visit early, the service will be prorated based on the time the cows were present, and a refund will be issued for any unused portion.
Cancellations made by the client on the day of the event are non-refundable.
We do not charge a travel fee for events within a 50-mile radius. If you’re able to share a general idea of your venue location, we’re happy to confirm whether a travel fee would apply and provide an estimated rate for events outside of our standard service area.
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